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Frequently Asked Questions

Our system uses Google Gemini AI to analyze your essay for structure, grammar, argument strength, and writing style. It provides comprehensive feedback including specific suggestions for improvement, grammar corrections, and overall assessment of your writing quality.

We currently support .txt, .docx, and .pdf files. For best results with .docx and .pdf files, ensure the text is selectable and not in image format. Maximum file size is 5MB.

Absolutely! Your essays are completely private and secure. We never share your work with third parties, and all data is encrypted and stored securely. You maintain full ownership of your content.

Most essays receive feedback within 30-60 seconds. The processing time depends on essay length and current system load. You'll receive a notification when your feedback is ready.

Yes! My Draft Check is perfect for academic papers, essays, research papers, and other academic writing. Our AI is trained to provide feedback appropriate for academic contexts and can help improve your academic writing skills.

Still have questions? Send us a message and we'll be happy to help!